

Everything is fine on our end, it should work now.I typically get 1 of 2 answers from them. I've called the number and emailed their support team multiple times over the past month. I have been unable to access Lock & Alert for over a month and keep getting an unhelpful message " We cannot complete your sign in request at this time. Not really a personal finance question, but seems to be the most appropriate sub to post in. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit.
#Equifax lock and alert how to#
Get your financial house in order, learn how to better manage your money, and invest for your future.

consumers who are at least 18 and have an Equifax credit report are able to enroll in Lock & Alert regardless of whether or not they are enrolled in our complimentary credit monitoring. Q: Do consumers who have the complimentary credit monitoring product need to sign up for Lock & Alert too?Ī: All U.S. For more information about the differences between a security freeze and a credit report lock, please click here (). There are exceptions as to who can still access your Equifax credit report when it’s locked or frozen. Unless you temporarily lift or permanently remove a freeze, or unlock your Equifax credit report, it can’t be accessed to open new accounts. Placing, lifting or removing a security freeze can also be done online, and uses a PIN for identity authentication. A lock allows you to lock and unlock your Equifax credit report online or by mobile app, and uses usernames and passwords for identity authentication. Both generally prevent access to your Equifax credit report to open new credit accounts. Q: What is the difference between Lock & Alert and a security freeze?Ī: A credit report lock and a security freeze have the same impact on your Equifax credit report, but they aren’t the same thing. Our teams are diligently responding to comments, and we encourage additional feedback.

Through those, we’re able to see what’s resonating with consumers and where we have opportunities to improve. We’re pleased to see some positive reviews, comments, and high ratings in the Apple® App Store or Google Play™. Q: How have consumers responded so far to Lock & Alert?Ī: We are carefully watching and addressing consumer feedback. In addition, we have also waived the fees for security freezes − including placement, lifting, and removal − until June 30, 2018. Lock & Alert also represents a commitment we announced on Sept. One way to restrict certain access to your credit reports is through a credit report lock. Doing so may help protect against identity thieves fraudulently opening credit accounts or new loans. Q: Why did Equifax launch Lock & Alert?Ī: One of the reasons we launched Lock & Alert () was to provide consumers with another option for restricting certain access to their Equifax credit report. Terry Griffin, senior vice president of marketing at the Equifax Global Consumer Solutions division, answers some questions surrounding Lock & Alert.
#Equifax lock and alert free#
31, is free for life and gives consumers the ability to quickly lock and unlock their Equifax credit report using a computer or mobile device. (NAPSI)-When it comes to restricting certain access to their Equifax® credit reports, consumers have a new option with the Equifax Lock & Alert™ service.
